Warranty

All products offered by parsteigumakaste.lv have a manufacturer's warranty.
Warranty period:
  • If the product is purchased by the Consumer (a natural person who purchases the product for a purpose that is not related to his economic or professional activity), then the Warranty is valid for 24 months (two years) from the date of purchase of the Product in accordance with the Protection of Consumer Rights law.
  • If the Product is purchased by a legal entity (a person who purchases the product for a purpose related to its economic or professional activity) or a natural person who performs economic activity and purchases the Product with the purpose of using it in economic activity, and the Product there is no prohibition to use it for economic or professional activities, then the Seller sets a 12-month Warranty from the date of purchase of the Product. This provision does not reduce the manufacturer's warranty period for legal entities, which is provided after 12 months by the manufacturer's or distributor's authorized service center (hereinafter - Service).
Please note that warranty obligations are void if:
  • The ordered goods are made directly for the Buyer according to an individual order;
  • The product has been used for purposes other than those intended by the manufacturer;
  • The expiration date indicated on the Product packaging or the label attached to the Product;
  • Natural wear and tear has occurred (for example, battery life, batteries, wear of tires, wear of shoes, gloves and other clothing, wear of filters, etc.);
  • The cause of non-conformities is improper installation, assembly or installation;
  • The cause of non-conformities is improper preparation of the Product for work or operation (including mechanical damage), not following the instructions of the Product Manufacturer in the Product instructions or Product description;
  • Damage from drops, unless the Product Manufacturer has specifically stated that the Product is drop-proof;
  • Unauthorized repair performed (for example, open case, disassembled parts of the Product, mechanisms, etc.), which is not intended to be performed in the daily operation of the Product, and was performed by a person who is not a representative of the Service;
  • It is found that the Product manufacturer's warranty seal or serial number is damaged;
  • Used pirated or inappropriate software (on computer equipment or mobile phone);
  • Regular service maintenance has not been performed (for goods that require it);
  • Timely replacement of worn-out elements was not carried out, which caused further damage to the Product;
  • The product has been exposed to environmental influences not foreseen in the instructions (inappropriate temperature, humidity, natural elements - lightning, fire, flood, etc., and foreign objects - liquids, insects, etc., getting into its parts);
  • The Product was used already after the defect or damage was detected and the use of such Product caused further defects or damage;
  • The product has been modified in any way (for example, clothing has been resewn, furniture repainted, furniture fabric reupholstered, etc., any modifications)

Please keep the check/receipt until the end of the warranty period.
The product for warranty repair must be delivered to Klijānu iela 8 - 407 (4th floor), Riga, LV-1013. All expenses incurred in connection with sending the goods back to the Seller shall be borne by the Buyer.